RESTORING LIVES • REBUILDING HOPE • REVIVING DESTINIES
PVRG DIGITAL CARE

PVRG Message Assistant Plan

A careful, staged assistant that helps visitors find the right resource and helps the PVRG team respond promptly—without replacing pastoral care.

EXACT WELCOME MESSAGE

Clear identity from the first message

“Welcome to the PVRG Message Assistant. I’m an automated assistant, not Apostle David. I can help you find the right PVRG page or resource. Please choose one option below. Personal prayer and pastoral concerns are reviewed by a member of the PVRG team.”
STAGE 2 • REPLIES PREPARED

Approved social-message reply paths

These replies are ready to use after an eligible platform has been authorised and tested. Until then, they are an approved human-response guide.

PROMPT HUMAN REVIEW

Messages the assistant must not handle alone

  • Personal prayer or pastoral-care requests
  • Abuse, coercive control, threats or immediate danger
  • Self-harm, suicide or a serious personal crisis
  • Requests for prophecy, healing promises or marriage decisions
  • Complaints, safeguarding concerns or messages involving a child
  • Any message the automated assistant cannot confidently classify
STAGE 2 • AUTHORISATION REQUIRED

Integration status

No social platform is described as connected until account authorisation and a real message test have both succeeded.

Website assistantAvailable now

Uses existing PVRG pages and forms; it does not collect messages itself.

Facebook MessengerNot connected

Requires Meta account authorisation, approved permissions and a successful real-message test.

Instagram messagingNot connected

Requires an eligible professional account, Meta authorisation and a successful real-message test.

WhatsApp Business PlatformNot connected

The site currently has click-to-chat only. API messaging needs separate business and phone setup, authorisation and testing.

TikTok Business MessagingEligibility review needed

Availability depends on the account, region and approved TikTok business tools.

YouTube commentsHuman-review plan

Suggested public replies can be prepared after account authorisation; a person must approve them.

Threads repliesHuman-review plan

Suggested public replies can be prepared after account authorisation; a person must approve them.

LinkedInNo outreach automation

PVRG will not build automated LinkedIn outreach.

CONNECTION GATE

Required before any platform is marked connected

  1. Confirm eligibility: the account and region support the approved messaging or comment tool.
  2. Authorise the account: the account owner signs in through the platform’s official permission screen.
  3. Apply safeguards: only the five approved routes are enabled and sensitive messages go to human review.
  4. Send a real test: a genuine incoming message is received, classified and answered correctly.
  5. Confirm human handoff: a prayer or pastoral test message reaches the responsible PVRG team member.
  6. Record the result: only after all checks pass may the status change from “Not connected” to “Connected and tested.”
PASTORAL & PRIVACY RULES

Human care remains essential

  • The assistant always identifies itself as automated and never claims to be Apostle David.
  • It never gives personal prophecy, promises healing or decides whether someone should remain in a marriage.
  • Personal prayer, pastoral concerns, abuse, immediate danger, self-harm and serious crises require prompt human review.
  • Private prayer requests are never displayed publicly.
  • No visitor is added to marketing without a separate, clear subscription choice.
  • PVRG will not privately message people merely because they follow a social account.
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